Grace Tranter, Digital PR Strategist, Digitaloft
Journalist RelationsMedia ListsPitchingDigital PR

The Pitch Room

Grace Tranter

Digital PR Strategist · Digitaloft

3 years in digital PR

“When they recognise your name in a busy inbox, you're no longer just another sender — they already know what you can offer.”

Key takeaways

First move

Intro email before you pitch

List building

Google Alerts for contacts

Pitches

Name the brand clearly upfront

Subject lines

Tag with [Expert Comment] etc.

Introduction

Grace Tranter is a Digital PR Strategist at Digitaloft, a specialist digital PR and SEO agency. She has been working in digital PR for almost three years, with a focus on outreach strategy, relationship building, and making campaigns as findable as possible.

Here, she shares the tactics that have made the biggest difference to her outreach — starting with one that most PRs overlook entirely.

Start Relationships Before You Pitch
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When they recognise your name in a busy inbox, you're no longer just another sender — they already know what you can offer.

— Grace Tranter

One of the most overlooked tactics in digital PR is introducing yourself and your client to journalists as soon as you onboard them — before any outreach begins.

This is especially useful if you've taken over an account or if new internal experts have come on board. Reaching out to key or dream publications gives you the chance to explain who you are, how you'll represent the brand, and simply get on their radar.

It's powerful for a journalist to see your name before a pitch lands. When they recognise it in a busy inbox, it builds familiarity and credibility. You're no longer just another sender.

An intro email should be simple and genuinely useful. Include a quick overview of you and the brand — what they do, and any context that helps. For e-commerce clients, include bestsellers, USPs, and what they can offer: expert commentary, data, insights. Outline a few key topics and ask them to keep you in mind, reinforcing relevance and making you easy to find when they need a source.

Finding Contacts Smarter
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I used Google Alerts to collect 50+ highly relevant contacts for a travel campaign — without any manual searching.

— Grace Tranter

Finding relevant journalists is getting harder, but there are smarter ways to go about it.

Google and Talkwalker alerts aren't just for tracking your own coverage — they're brilliant for building media lists. Grace used this approach to collect over 50 highly relevant contacts for a travel campaign without manual searching.

The method is simple: set up alerts for campaign-related keywords before launch. This builds a bank of journalists who are already actively writing about your topic. As alerts keep coming in, you keep finding new contacts.

It's a significant time-saver compared to manual research, and it keeps surfacing new names as the campaign runs.

Make Pitches Easy to Find Again
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Even if a journalist likes your pitch, it can easily get buried. Make it easy for them to find it again.

— Grace Tranter

Journalists' inboxes are busier than ever. A pitch that lands well can still get lost — deprioritised, buried by the next wave of emails, forgotten.

The fix is to make your pitches easy to search for and revisit. A few habits that make a real difference:

  • Don't rely on brand names alone — they're not always clear. Include strong positioning upfront, e.g. "science-focused skincare brand, The Ordinary"
  • Add a short brand summary at the end of your email with more detail: what they do, key products, and positioning
  • Test subject line tags like [Expert Comment] or [Product PR] — they make it instantly obvious what the pitch is, and increase the chances it gets opened, saved, and revisited

The goal is to make it as easy as possible for a journalist to act on your pitch later — even days or weeks after it first landed.

Grace Tranter

About the contributor

Grace Tranter

Digital PR Strategist · Digitaloft

Grace Tranter is a Digital PR Strategist at Digitaloft, a specialist digital PR and SEO agency. With almost three years in digital PR, she focuses on building genuine journalist relationships, smarter media list building, and making every pitch as easy as possible to find, open, and act on.

Put these tips into practice

Find the journalists worth introducing yourself to

Grace's first move is getting on journalists' radars early. PressReacher gives you a searchable database of 2M+ journalists so you can identify exactly who to reach out to — before a single pitch is written.