Terms of Service

1. Acceptance of Terms

By accessing and using PressReacher.com ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to access and use PressReacher for legitimate business purposes, subject to the following restrictions:

• Use must comply with all applicable laws and regulations
• No unauthorized sharing of account credentials
• No automated data extraction beyond normal platform usage. Use of the MCP connector with an AI assistant you have connected to your own account, within the limits in Section 3b, is normal platform usage. Scraping, bulk harvesting or systematically copying data through the platform, an AI assistant or any other tool is not
• No use for spam or unsolicited communications
• Respect opt-out requests and communication preferences

3. User Responsibilities

As a user of PressReacher, you agree to:

• Maintain the security of your account credentials
• Use professional judgment when contacting media professionals
• Respect communication preferences and opt-out requests
• Not attempt to access unauthorized areas of the platform
• Report any suspected abuse or policy violations
• Ensure you have proper authorization to connect email accounts (Microsoft OAuth) for IMAP monitoring
• Maintain valid OAuth tokens and re-authenticate when required by Microsoft
• Keep secure any tokens or credentials issued to you or to AI apps connected to your account, and revoke access you no longer need
• Take responsibility for the actions an AI assistant takes on your behalf through your PressReacher account, as set out in Section 3b

3a. Email Account Connection

When connecting your Microsoft email account (Outlook, Office 365, Hotmail) to PressReacher:

• You grant PressReacher permission to access your email account via IMAP for campaign tracking purposes
• You understand that PressReacher will monitor your inbox for bounce notifications, replies, and out-of-office messages
• You acknowledge that PressReacher only accesses email metadata (sender, recipient, subject, timestamps, delivery status) and does not read email body content
• You can disconnect your email account at any time through your account settings
• You are responsible for maintaining valid OAuth tokens and re-authenticating when Microsoft requires it
• You must have proper authorization to connect the email account (e.g., it's your own account or you have explicit permission)
• PressReacher is not responsible for Microsoft account lockouts, password changes, or OAuth token expiration issues

3b. Connected Apps and AI Assistants

PressReacher offers a connector, based on the Model Context Protocol (MCP), that lets you use your PressReacher account from an AI assistant you choose, such as ChatGPT, Claude or another compatible AI assistant (each a "Connected App"). The connector is available on paid plans (Freelancer, Agency and Enterprise) at https://pressreacher.com/api/mcp/, and is not available on trial or free accounts. Some features, limits and allowances depend on your plan. The following terms apply when you use it.

Your account and your choice. You choose whether to connect a Connected App, and you authorise it by signing in to your own PressReacher account. A Connected App can only access what your account can access. You must only connect a Connected App to an account that you are entitled to use, and you must not allow anyone else to use your connection.

Responsibility for what a Connected App does. Anything a Connected App does through your account, including searching, creating, changing or deleting collections, creating campaign drafts and creating media alerts, is treated as done by you. You are responsible for checking an assistant's output and actions before relying on them. AI assistants can make mistakes, misread instructions or produce inaccurate content, and you are responsible for reviewing every campaign draft before you send anything from the PressReacher app. The connector cannot send, schedule or start a campaign. You remain responsible for every campaign you choose to send.

Keeping tokens secure. Connecting a Connected App results in access tokens, refresh tokens or, where offered, static API tokens being issued. You must keep these confidential, must not share, publish or embed them in public code or shared tools, and must tell us promptly using the contact details in Section 15 if you believe a token has been lost, exposed or misused.

Reviewing and revoking access. You can review and revoke the access of any Connected App at any time in PressReacher under Settings → MCP. That page lets you create, replace or revoke a static API token, and revoke all connected OAuth apps at once. Individual connected apps are not listed separately. You should revoke access if you stop using a Connected App, if someone leaves your organisation, or if you suspect misuse. We may also suspend or revoke tokens, or restrict connector access, where we reasonably believe there is misuse, a security risk or a breach of these Terms.

Acceptable use and limits. The Connected App must be used in line with these Terms, including Sections 2 and 10. Connector use is subject to rate limits and to your plan's limits and allowances, such as hourly request limits and daily campaign draft allowances. You must not try to avoid or overload those limits, including by using several accounts, apps or tokens to do so.

No scraping or redistribution. You must not use a Connected App, or any other automated tool, to scrape, bulk copy, harvest, resell, republish or redistribute journalist or media data, including to build a competing database, to supply data to other people or services, or to train or fine-tune an AI model. You may use journalist information returned to you only for your own legitimate business communications with media professionals, in line with Section 2, Section 9 and applicable data protection law.

Third-party assistant providers. Connected Apps are provided by third parties, not by PressReacher. When our connector returns information to a Connected App, that information is handled by the provider under its own terms and privacy policy, as described in our Privacy Policy. We do not control, and are not responsible for, how a Connected App or its provider uses information or for its availability, accuracy or outputs. Your use of a Connected App is also subject to the provider's terms.

4. Subscription Plans and Billing

PressReacher offers both free and paid subscription plans. By subscribing to a paid plan, you agree to the following billing terms:

• All subscription fees are processed securely through Stripe, Inc.
• Monthly subscriptions are billed in advance each month
• Annual subscriptions are billed in advance each year
• Prices are subject to change with 30 days' notice
• You authorize us to charge your payment method for all applicable fees
• All fees are non-refundable except as required by law

5. Payment Processing

All payment processing is handled by Stripe, Inc., a third-party payment processor. By providing payment information, you agree to:

• Stripe's Terms of Service and Privacy Policy
• Provide accurate and complete payment information
• Update payment information as needed to maintain service
• Authorize automatic charges for recurring subscriptions
• Accept responsibility for all charges made to your payment method

6. Subscription Management

You may manage your subscription through your account dashboard:

• Cancel your subscription at any time
• Update payment methods and billing information
• View billing history and invoices
• Upgrade or downgrade your plan
• Access remains active until the end of your current billing period

7. Failed Payments and Suspension

If payment for your subscription fails:

• We will attempt to process payment multiple times
• You will receive email notifications about failed payments
• Your account may be suspended after repeated failures
• You can reactivate by updating your payment method
• We reserve the right to terminate accounts with chronic payment issues

8. Refunds and Cancellations

Our refund policy is as follows:

• All sales are final and non-refundable
• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No prorated refunds are provided for partial billing periods
• Refunds may be provided at our sole discretion or as required by law

9. Data and Privacy

Your use of PressReacher is also governed by our Privacy Policy, including the sections on the AI assistant connector. We organize publicly available professional information to facilitate legitimate business communications. All users must respect applicable data protection laws and professional communication standards. Requests about personal data, including requests to access, correct or delete it, should be sent to [email protected], as described in our Privacy Policy.

10. Prohibited Activities

The following activities are strictly prohibited:

• Sending spam or unsolicited bulk communications
• Harassment or abusive communications
• Sharing or selling platform data to third parties
• Attempting to reverse engineer or compromise the platform
• Creating multiple accounts to circumvent usage limits
• Any illegal or unethical use of the service
• Using a Connected App or any AI tool to scrape, bulk copy or redistribute journalist or other platform data, or to train an AI model on it
• Sharing, selling or exposing connector tokens or API tokens, or allowing others to use your connection
• Bypassing or overloading rate limits or plan limits, including through multiple tokens, apps or accounts
• Using a Connected App to send spam or unsolicited bulk communications, or for harassment

11. Service Availability

While we strive to maintain continuous service availability, PressReacher may experience downtime for maintenance, updates, or due to factors beyond our control. We do not guarantee uninterrupted access to the service.

12. Disclaimer

The information on PressReacher is provided on an 'as is' basis. PressReacher makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

13. Limitation of Liability

In no event shall PressReacher or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use PressReacher, even if PressReacher or a PressReacher authorized representative has been notified orally or in writing of the possibility of such damage. Our total liability to you for all claims shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

14. Modifications

PressReacher may revise these terms of service at any time without notice. By using this service, you are agreeing to be bound by the then current version of these terms of service. Material changes to billing terms will be communicated via email with 30 days' notice.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: