Team · PressReacher

Lila Jones

Head of Customer Success & PR

Lila leads customer success at PressReacher and heads up our PR — working directly with the journalists, publications, and PR professionals who use the platform every day.

She runs the Industry Insights series, sitting down with working journalists to uncover what actually makes a pitch land — and what gets it binned. No PR gloss, just honest answers from people in the inbox.

Lila also handles new account setups and product demos for teams getting started on PressReacher. If you want to see the platform in action or get set up properly, she's your first point of contact.

Journalist RelationsMedia PitchingCustomer SuccessAccount SetupsDemosIndustry Insights
Lila Jones, Head of Customer Success at PressReacher

PressReacher · Essex, UK

Role

Head of Customer Success

Also handles

New accounts & demos

Interviews conducted

6 and counting

Based in

Essex, UK

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Build smarter media relationships

PressReacher helps PR professionals find and pitch the right journalists — with verified contacts, real coverage data, and the kind of insight Lila uncovers in every interview.